Privacy Policy

Our story...

Effective Date: July 15,2025

Welcome to Soul Vitality's Privacy Policy. This document outlines how we collect, use, and safeguard your personal information when you visit our website https://soulvitality.co.za ("Service"). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information Collection and Use

We collect various types of information for different purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with personally identifiable information, including but not limited to:

Email address
First and last name
Phone number
Address (including state, province, ZIP/postal code, and city)
Payment information

Usage Data
We may also collect information on how the Service is accessed and used. This Usage Data may include:

IP address
Browser type and version
Pages visited
Time and date of visits
Time spent on pages
Device identifiers and diagnostic data

Tracking & Cookies Data
We use cookies and similar tracking technologies to monitor activity on our Service and hold certain information. These may include:

Session Cookies to operate our Service
Preference Cookies to remember your settings
Security Cookies for protection and data integrity

You can set your browser to refuse cookies, but this may affect your ability to use some parts of the Service.

2. Use of Data

We use the collected data for the following purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service
To provide customer care and support
To improve user experience and analyze usage
To detect, prevent, and address technical issues or fraudulent activities

3. Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on servers located outside your region or country. By using our Service, you consent to this transfer and processing of information.

4. Disclosure of Data

We may disclose your personal data in good faith when necessary to:

Comply with legal obligations
Protect and defend the rights or property of Soul Vitality
Prevent or investigate possible wrongdoing
Ensure the safety of users and the public
Protect against legal liability

5. Security of Data

We value your trust and are committed to protecting your data. However, no method of online transmission or electronic storage is 100% secure. While we strive to use commercially acceptable measures, we cannot guarantee absolute security.

6. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"). These third parties have access to your personal data only to perform designated tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Analytics

We use third-party analytics services such as Google Analytics to help us understand website traffic and usage. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. For more details, refer to Google’s Privacy Policy.

8. Links to Other Sites

Our Service may contain links to external sites not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our Service does not target or knowingly collect data from individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will take steps to remove such data from our records.

10. Medical Disclaimer & FDA Notice

Our products and content are intended for general wellness purposes only.

These products are not intended to diagnose, treat, cure, or prevent any disease.
All information presented on our website or through our Service is not a substitute for medical advice.
Always consult your healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.
In the unlikely event of an allergic reaction or adverse effect, discontinue use immediately and seek medical attention.

All supplements sold through Soul Vitality are manufactured in facilities that follow FDA-approved standards and Good Manufacturing Practices (GMP). However, individual results may vary.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this page periodically.